LEGAL REFERENCE

4qul mein aapki privacy hamari priority hai

Jab aap 4qul par account khol kar JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, aapka har transaction aur personal information encrypted channels ke zariye transfer hota...

Encrypted Data TransferLocal Payment SecurityAccount-Level ControlsThird-Party TransparencyPakistan Jurisdiction
Lobby explore karen Read FAQ
4qul 4qul mein aapki privacy hamari priority hai

Hamara privacy posture aur aapke haqooq

4qul Pakistan mein operate karta hai aur jahan local qanoon ijazat deta hai, wahan hamari privacy policy follow karta hai. Jab aap account banate ho, hum aapka naam, email, phone number, aur banking details collect karte hain—ye sab aapki identity verify karne ke liye zaroori hain. Aapka lobby activity, game history aur payout records hamara server par store hote hain taakeh aap

apna account manage kar sakein aur disputes resolve ho sakein. Hum third-party analytics ya advertising networks ke sath aapka personal data share nahi karte. JazzCash, Easypaisa, SadaPay aur Raast—in sabke payment protocols ke zariye jo data exchange hota hai, wo in payment providers ki privacy policies ke under chalti hai. Aap 4qul ke support team se contact karke apna data dekh sakte

ho ya us mein changes request kar sakte ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HELP PAAIN

Privacy ke sawal ke liye hamse baat karo

Team online

Live Chat Support

4qul ka support team 24/7 available hai. Aap directly chat mein apne privacy concerns pooch sakte ho aur real-time jawab paate ho.

Email Privacy Team

Privacy ya data protection se related kisi bhi formal request ke liye [email protected] ko email kar sakte ho. Hum 5 business days mein reply dete hain.

Account Settings Panel

Aapka account dashboard mein Privacy aur Security section hai. Wahan se aap apni personal info, notification preferences aur data export requests manage kar sakte ho.

VISHWAS KE SIGNAL

Kyun aap 4qul par apna data trust kar sakte ho

Encrypted Connection

Aapka browser aur 4qul ke servers ke beech jo data bhejta hai, wo HTTPS encryption se protected hai. Man-in-the-middle attacks se safe ho gaya.

No Cookie Tracking

Hamari lobby third-party cookies use nahi karte. Aapka activity sirf 4qul dashboard mein visible hota hai, bahar nahi spread hota.

Payment Segregation

JazzCash, Easypaisa, SadaPay aur Raast—har payment method apna isolated secure tunnel use karta hai. Aapka banking credentials 4qul ke servers par store nahi hote.

Withdrawal Verification

Jab aap payout request karte ho, hamara compliance team apka account verify karta hai. Ye process money laundering aur fraud se bachaata hai.

Account Recovery Options

Agar aapka account compromise ho jaaye, hum two-factor authentication aur identity verification se aapko phir se control dete hain.

Data Retention Limits

Aapka account inactive rahe ya aap delete kar de, to hum personal data ko legal hold ke baad safely remove kar dete hain.

Hamara privacy stance sab jagah consistent hai

Lobby Access
Login ke baad jo lobby khul jati hai, wahan ka data collection sirf aapki game activity tak limited hai. Tracking nahi, sirf records.
Payment Flow
Har payment method—JazzCash, Easypaisa, SadaPay, Raast—ke liye same encryption standard apply hota hai. Koi preferential treatment nahi.
Support Channels
Chat, email ya account panel—jis bhi raaste se aap hamse contact karo, aapka query same priority aur privacy rules se handle hota hai.
Withdrawal Process
Chaahe aap small payout nikalna ho ya bada, verification aur compliance checks same level ke hain. No shortcuts.
Device Switching
Mobile, tablet, desktop—aapka account aur data kisi bhi device se access karte ho, encryption aur security level same rehta hai.
Account Closure
Agar aap account band karna chahte ho, data deletion request same transparent process ke through jaata hai, sabhi devices par.
Dispute Resolution
Privacy related dispute ho ya transaction based, hamara support aur compliance team dono ko same standards se handle karna padta hai.

Aapke account mein privacy controls kahan hain

Login Security Panel

Dashboard ke top par Password Change, Two-Factor Auth, aur Active Sessions dekh sakte ho. Koi ek click se log out kar sakte ho.

Transaction History View

Har deposit aur withdrawal ka full record dikhta hai—timestamp, amount, payment method (JazzCash/Easypaisa/etc), aur status. Aap download kar sakte ho.

Personal Data Section

Account settings mein apna naam, email, phone aur address edit kar sakte ho. Changes immediately verify hote hain security ke liye.

Privacy Preference Toggles

Email notifications, SMS alerts, marketing communications—sab ko toggle karte ho. Opt-out karne par koi nahi bhejta.

Data Export Request

Settings mein 'Download My Data' option hai. Click karte ho to aapka complete account data CSV format mein mil jata hai 48 hours mein.

Account Deletion Form

Permanent delete karna chahte ho to Account Closure section mein form fill karte ho. 7 days waiting period ke baad data permanently remove hota hai.

Privacy ke bare mein zyada sawaal

Bilkul nahi. Aapka payment method ka password kabhi 4qul servers par nahi aata. Jab aap deposit karte ho, aap directly JazzCash/Easypaisa/etc ke secure portal par bhej diye jate ho. Transaction verify hone ke baad sirf confirmation hamari database mein save hota hai.

Account deletion ke baad aapka personal data (naam, email, phone) 90 days mein securely delete ho jaata hai. Transaction history aur game records legal compliance ke liye anonymized form mein store rahe sakte hain, lekin aapka naam un se linked nahi hota.

Nahi. Aapka lobby activity, game history aur betting patterns sirf 4qul ke internal systems mein rahta hai. Hum advertising networks, data brokers ya analytics companies ke sath apka behavioral data share nahi karte. Compliance aur fraud prevention ke liye limited data hi share hota hai.

Agar aap compromise ka login attempt dekho to immediately support team ko contact karo. Hum two-factor authentication enable kar sakte hain, password reset force kar sakte hain, aur suspicious withdrawal ko reverse kar sakte hain. Aapke account history mein jo bhi unauthorized activity hogi, hum investigate kar ke clear karengy.

4qul sirf supported regions mein available hai. Agar aap un regions se access karte ho jahan hamara service allowed nahi hai, to aapka account access block ho sakta hai aur funds return ho sakte hain. Jahan aap access karte ho wahan ka local law apply hota hai.

Identity verification (CNIC photo), address proof, aur banking details ka screenshot—ye sab encrypted tunnel se hamari compliance team ko jaata hai. Koi public database mein nahi jaata. Documents sirf account verification ke liye use hote hain, baad mein securely destroy ho jaate hain.

Haan. Kisi bhi material change mein hum aapko email aur in-app notification se notify karte hain. Aapko opt-in naya policy accept karna padta hai. Agar nahi accept karo to aapka account mein use nahi ho sakta, lekin paise nikal sakte ho.